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Terms & Conditions
Welcome to Makreem!
The terms and conditions outline the rules and regulations for the use of Makreem’s website and services. By accessing this website, our social media pages, our store, or using our services, you agree to be bound by these terms and conditions, terms of service, all applicable laws, and regulations, and agree compliance with any applicable local laws. If you do not agree with any part of these terms and conditions, you must not access this website or use our services. We reserve the right to change or update these terms and conditions at any time without prior notice. Your continued use of this website or our services after any changes constitutes your acceptance of the new terms and conditions. In case you do not agree with any of the terms and conditions related to our products and services, we request you to kindly do not use or access our website, social media pages, our store and/ or access this site. The materials contained in this website, our social media pages and our online store are protected by applicable copyright and trademark law.
Account Registration: To access some features of this website, our store, or social media pages, or use some of our services, you may need to create an account. You must be at least 18 years old and have the legal capacity to enter into a contract to register an account. You must provide accurate and complete information when creating an account and keep it updated at all times. You are responsible for maintaining the security and confidentiality of your account and password. You must not share your account with anyone else or use anyone else’s account without their permission. You must notify us immediately if you suspect any unauthorized access or use of your account. You are solely responsible for all activities that occur under your account. We reserve the right to suspend or terminate your account at any time, for any reason, without notice or liability. We may also limit your access to certain features or services at our sole discretion. Orders and Payments: You can place orders for our products or services through our website, email, WhatsApp, phone call, SMS or by contacting us directly. You must provide valid and complete payment information when placing an order. You agree to pay all applicable prices, taxes, fees, and charges for your order, as and if applicable and updated as per law. We may use third-party payment processors to process your payments. You agree to comply with their terms and conditions. We reserve the right to accept or reject any order at our sole discretion. We will confirm your order by phone call, WhatsApp message, SMS, or letter, as per convenience or agreement. We are not liable for any errors or delays in processing your order. We may cancel your order at any time, for any reason, without notice or liability. Order Processing and Shipping: The store will make confirmation of each order including the delivery details and ship all orders within 2-3 business days. We will not be responsible for any damage or loss of items during shipping. Shipping and Delivery: We offer free nationwide shipping for delivering our products. We will provide you with shipment details once we ship your order. We are not responsible for any loss, damage, or delay caused by third-party carriers or factors beyond our control. We will try our best to deliver your order within the estimated timeframe, but we cannot guarantee it. If you do not receive your order within a reasonable time, please contact us and we will try to resolve the issue. In case of delivery no delivery service area or restricted service area, you may be asked to collect your products from central pick up point. Returns and Refunds: The store offers a 15-day return policy for all items purchased online. Items must be returned in new, unused condition with all the original packaging. The refunds are issued to the original form of payment within 10-15 business days of receiving the returned item. Privacy Policy: We respect your privacy and are committed to protecting your personal information when you use our website or services. Our privacy policy informs you about how we collect, use, store, and protect your personal information. By accessing this website or using our services, you consent to our collection, use, storage, of information for analysis. Promotional Offers: The store may offer promotional offers that may have different terms and conditions than the general terms and conditions. Disclaimer: Makreem provides its products, services, and materials on its website, social media pages, and/or store on an ‘as is’ basis. Makreem does not give or imply any warranties, express or implied, and hereby rejects and excludes all other warranties, such as implied warranties or conditions of merchantability, suitability for a specific purpose, or non-violation of intellectual property or other rights. Moreover, Makreem does not guarantee or claim that the materials on its website or related to its products and services are accurate, likely to produce results, or reliable, or that any sites linked to its website are trustworthy.